Introduction
This Privacy Policy outlines how EduClasses® (referred to as "we," "us," or "our") collects, uses, shares, or processes information you share with us. It applies to your interactions with EduClasses® services and websites and describes your rights regarding this information.
What Activities This Privacy Policy Covers
- This Privacy Policy applies to the processing of personal information collected when you:
- Visit our websites that link to this Privacy Policy.
- Engage with our branded social media pages.
- Visit our offices.
- Receive communications from us or contact us via email, phone, or text.
- Register for and use our training courses, certification exams, or other products and services.
- Attend or participate in our events, webinars, or contests.
- Act as or work for a service provider or supplier to us.
- Are employed by a customer of our products and services and your information has been shared with us.
- Participate in surveys, research, or other similar data collection.
What We Collect
When you interact with our websites and services, we collect various categories of personal information you provide, information obtained from your usage, and data from third-party sources.
Information You Provide to Us
- General interactions: Contact information, such as name, job title, company, address, phone number, email, username, password, and other voluntarily shared information.
- Training courses: Contact information, billing details, username, and password.
- Certifications: Social Security number, EIN, date of birth, professional license number, employer information, and other regulatory requirements.
- Events: Attendee information such as name, title, company, contact details, and images.
- Other registrations: Biographical details, photos, and social media profiles.
- Surveys: Voluntarily provided information, which may include sensitive data.
- Suppliers or service providers: Contact, payment, and billing information.
Information We Receive When You Use Our Websites or Services
- Device and usage data, including IP addresses, browser type, Internet service provider details, user interactions, and timestamps.
- Information collected using cookies, web beacons, and tracking technologies to understand website interactions.
Information From Third Parties
We may receive data from public databases, marketing affiliates, security firms, and employers (if your employer is a customer).
Cross-Border Data Transfers
Please note that personal data collected through our remote proctoring services may be transferred to and processed in a country other than where candidates are taking the exam. This includes data shared with third-party proctoring service providers, who may transfer data for operational and security purposes to ensure compliance with proctoring standards. By using our services, you consent to such cross-border data transfers, understanding that data protection laws in the destination country may differ from those in your own.
Cookies, Web Beacons, and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about website usage. This helps customize and enhance user experience. You can control cookie preferences through your browser settings, but this may impact website functionality.
Social Media Features
Our website includes social media features that may collect your IP address and track page interactions. These features are subject to the privacy policies of the respective platforms.
Choices About Your Data
- Access and Update: You can view and edit your personal information by logging into your account.
- Promotional Messages: Opt out of promotional communications using the “unsubscribe” feature in emails. Service-related communications will continue.
How We Use Your Information
We use your personal information to:
- Streamline your use of our website.
- Deliver requested services.
- Confirm compliance with regulatory requirements.
- Publish relevant content and notify you of updates.
- Assist with customer support.
Who We Share Your Personal Information With
We do not sell or rent your personal information but may share it:
- When de-identified or anonymized.
- With regulatory bodies to confirm educational requirements.
- With your consent or upon your request.
- With third-party vendors providing services like payment processing, marketing, and fraud prevention.
- With partners for joint services, promotions, or marketing campaigns.
- During business transfers or legal requirements.
How Long We Keep Your Information
We retain your information as long as necessary to fulfill service obligations, meet legal requirements, or resolve disputes.
Security of Your Personal Information
We use encryption and secure storage measures to protect personal information. Users play a vital role in protecting their data by safeguarding passwords and login information.
Children’s Privacy
We do not collect information from children under 16. If you believe we have inadvertently collected such data, please contact us.
International Visitors
Our services are hosted in the United States. By using our services, international visitors consent to data transfers in line with U.S. laws.
Your Rights Relating to Personal Information
You may have the right to:
- Access, rectify, or delete personal data.
- Object to or restrict processing.
- Withdraw consent at any time.
Revisions We may revise this Privacy Policy as necessary, with changes announced on our website.
Contact Information
For more information, contact EduClasses® by one of the following methods:
Updated: 11/14/2024