What to expect at Prometric Test Center on Test Day

You can take the FMC Food Manager Certification exam with Prometric by two different ways.  One way is through ProProctor remote proctor and the other is through the Prometric Test Centers.  To find out the nearest Prometric Test Center, follow this link, www.prometric.com/fmc, and click Locate.  This will take you to a location search to find the Prometric Test Center to your city or zip code.

If you wish to Reschedule your exam date or time within 5-30 days prior to your appointment, do so by using the Reschedule/Cancel option on this Web Site or by contacting Prometric's automated voice response system at: 800-479-6215 (in North America) or by contacting Prometric's Regional Registration Center (outside North America); the Website is available 24 hours a day, 7 days a week, an additional fee of $25 collected by Prometric will be required to reschedule.

There is No charge for changing an appointment within the same testing window if the change is made 31 or more days prior to your appointment.

If you choose not to show for your appointment and do not submit a cancellation / reschedule request, you will forfeit your assessment and testing appointment fees.

Select Site and Create Account

To make an individual exam purchase:

• First select your location and create your account by clicking Create Account from the top menu.
• Select Courses from the menu.
• Click the exam you are interested in purchasing. This will take you to the Purchase page to allow you to purchase your exam.

Purchase Credits

• Billing Address: Before you can complete your purchase, you will need to enter your billing address.
• Payment information: Next, you will be required to enter your credit card information.
• After you have entered all of the required information, click Review Information to continue.
• Once your billing information has been Reviewed, agree to the terms and click Purchase Exam.
• Your purchase is now complete.

To begin your exam, simply follow these steps below.

How to begin your on-site exam

1. Schedule Exam:
   • Prometric Test Center:  Click the Schedule Exam button to schedule your appointment with the Prometric proctor service to take your certification examination.
   • EduProctor On-site proctor:  Arrange with your EduProctor On-site proctor on when and where to take your exam.
2. Take Exam: Arrive at your examination location at your scheduled time and follow the proctor's instruction to begin your examination.

Certification Exam

You will have 1 opportunity to pass your certification exam. If you fail your certification exam, you will be required to repurchase the certification examination in order to retest. You must score a minimum of 70% to pass the certification exam.

Arriving to taking your exam

After arriving at the proctor testing center, you will go through the student check-in procedures which include the following:

• The proctor will greet you and have you sign-in.
• You will be required to present a valid government issued identification such as a driver's license, passport or military ID, bearing a recognizable current photo and signature.
• The proctor will verify the name and signature of the student matches those of the student and registration record.
• The proctor will then request the student place all prohibited items in a secure locker for retrieval after exam completion. Prohibited items include written notes, published materials, testing aids, cell phones or cameras. Any materials that you are allowed to use during the exam will be provided to you by the proctor at the test site on the day of testing.
• You will then be escorted to the testing room where you will be seated at a testing terminal and the proctor will explain the rules of the testing room.
• The proctor will then initiate your examination.
• Once you have competed your examination, you will be escorted out of the testing room and may leave the testing center. Note: exam scores are not viewable at the testing center.

After you leave the testing center, you may log into your FMC account to view your exam score along with any areas of deficiencies.

Before you are shown your score, you will be prompted to take an optional survey about your experience at the testing center.

You will then have the option of printing your Certified Food Manager certificate if you have successfully passed your exam.

Otherwise, you will be prompted to repurchase the Food Manager Certification examination to try again.